To confirm your booking, we usually require a deposit or card details which will be communicated by our events team.
If you have been quoted a minimum spend, this is met with all food and beverages on the day and includes VAT. It excludes a discretionary 15% service charge, and a discretionary £5 per person music charge. If your final spend on the day falls short of your agreed minimum spend, the remaining balance will be charged or retained.
All cancellations need to be received in writing to quaglinosevents@evolvcollection.
Cancellation policy: Cancel with more than 6 months’ notice = no charge. 6 to 1 months’ notice = forfeit 50% of your agreed minimum spend, or the total deposit paid/card authenticated amount where no minimum spend applies. Under 1 months’ notice = forfeit 100% of your agreed minimum spend, or the total deposit paid/card authenticated amount where no minimum spend applies.
Over our 6 week Christmas period (last 2 weeks in Nov, and throughout Dec) this notice increases to: Cancel with more than 6 months’ notice = no charge. 6 to 3 months’ notice = forfeit 50% of your agreed minimum spend, or the total deposit paid/card authenticated amount where no minimum spend applies. Under 3 months’ notice = forfeit 100% of your agreed minimum spend, or the total deposit paid/card authenticated amount where no minimum spend applies.
If you reduce guest numbers within 1 month of your booking date, we reserve the right to retain the deposit. If your numbers drop in the 72 hours leading up to the booking, we reserve the right to charge the full food & beverage order for that person.
Table allocations are done on the day and therefore we cannot guarantee a certain area (unless otherwise agreed in writing by your event manager).
If you are more than 15 minutes late on the day, your table may be given to another party and a refund will not be given.
ID may be required as proof of age. Under 18’s are welcome in the restaurant and private dining rooms at any time, and in the bar until 6pm only. A responsible adult must always be present.
We favour a glamorous dress code and advise against any fancy dress.
Unfortunately, we do not allow decorations or balloons to be brought in, unless you are in one of our Private Dining Rooms. Please note confetti and open flame candles however are not permitted.
Celebratory cakes are only allowed to be brought in externally if you are joining us in one of our Private Dining Rooms, and a cakeage charge of £50 will be added to the bill.
Groups will be refused if intoxicated or deemed a security risk. Entry to the venue is entirely at the management’s discretion.
Where we require a food and beverage pre-order, this needs to be sent to the events team no later than 7 days prior to the booking date. Parties of up to 16 guests can generally order from one of the group menus on the day. Parties of 17 and above should select one starter, one main course and one dessert for the entire party (all dietary requirements are catered for separately).
We change our menus seasonally therefore they are subject to change. If we require you to pre-order food, we will always attach the menu you should order from closer to your event date.
Always notify our events team of any allergies and intolerances ahead of confirming your booking so we can ensure we can cater to them. Whilst we take all reasonable precautions, our kitchens handle allergens, so we cannot guarantee allergen-free dishes.
We reserve the right to book out certain areas of the venue, so never guarantee which spaces are accessible on the day.
On occasion, we book the full venue out exclusively for private events and may need to cancel your group. Should this happen, we will give you as much notice as possible and assist in moving your booking.
Please note we are a cashless venue, and only credit/debit card payments are accepted.
